Privacy Policy

Last Updated: 11/20/2025

1. Introduction

Welcome to the Privacy Policy for NP Family Healthcare (referred to as “We,” “Us,” or “Our”). We are committed to protecting the privacy and security of your personal information. This policy describes the types of information we may collect from you or that you may provide when you visit our website, https://www.npfamilyhealthcare.com/, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using this website, you agree to this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our website.

IMPORTANT NOTE FOR HEALTHCARE PRACTICES: If you are a medical or healthcare practice, information concerning your medical history, treatment, or payment for healthcare services is governed by the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our separate Notice of Privacy Practices (NPP) for detailed information on how Protected Health Information (PHI) is handled. This website Privacy Policy only governs the information collected through this website and does not supersede the NPP.

2. Information We Collect and How We Collect It

We may collect several types of information from and about users of our website, including:

A. Personal Identification Information (PII)

This is information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with you. We collect this information only when you voluntarily provide it to us, such as when you fill out forms, subscribe to a newsletter, or contact us.

• Contact Data: Name, postal address, email address, telephone number.
• Appointment/Inquiry Data: Information provided when scheduling an appointment or sending an inquiry through the site.
• Payment Data: If you make payments through the site, this may include billing address, payment card details (though processed by a third-party service).

B. Non-Personal Identification Information (Non-PII)

As you navigate through and interact with our website, we may use automatic data collection technologies to gather non-personal data about your equipment, browsing actions, and patterns.

• Technical Data: Internet protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
• Usage Data: Details of your visits to our website, including traffic data, location data, and other communication data and the resources that you access and use on the website.

3. How We Use Your Information

We use the information we collect about you or that you provide to us for the following purposes:

• To provide, operate, and maintain the website and its services.
• To fulfill or meet the reason you provided the information (e.g., to respond to your inquiries, schedule an appointment, or process a payment).
• To send you administrative information, such as changes to our terms, conditions, and policies.
• To send you marketing and promotional communications (if you have opted-in), including newsletters, practice updates, and educational materials.
• To improve our website, services, marketing, and customer relationships.
• To detect, prevent, and address technical issues and potential security threats.
• For compliance with legal obligations and to defend our legal rights.

4. Disclosure of Your Information

We may disclose aggregated, non-personally identifiable information without restriction. We may disclose personal information that we collect or you provide as described in this privacy policy:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business (e.g., payment processors, website hosting, analytics providers, email service providers). These parties are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of NP Family Healthcare’s assets.
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our terms of use and other agreements.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of NP Family Healthcare, our customers, or others.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our website, you are responsible for keeping this password confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

6. Cookies and Tracking Technologies

Our website uses cookies, which are small files placed on your device, and other tracking technologies (like web beacons) to help us analyze web traffic, track usage patterns, and personalize content.

• How We Use Them: For system administration, to improve the website, and to deliver more personalized service.
• Your Choices: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

7. Your Data Rights

Depending on your jurisdiction, you may have the right to:

• Access/Request Disclosure: Request access to the specific pieces of personal information we have collected about you.
• Correction/Rectification: Request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion/Erasure: Request that we delete personal information we have collected about you, subject to certain exceptions (e.g., compliance with legal obligations).
• Opt-Out of Marketing: Opt-out of receiving future promotional emails by following the unsubscribe instructions provided in those emails.

To exercise any of these rights, please submit a verifiable consumer request to the Contact Information provided below.

8. Third-Party websites

Our website may contain links to third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or the content of these sites.

9. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this privacy policy to check for any changes.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Administrative Address: 3022 Merrick Rd., Wantagh, NY, 11795
Phone Number: 516-960-5253
Fax: 516-595-0390
Info@npfamilyhealthcare.com